AI-Powered Business Profile in Syracuse, NY

Gannon's Ice Cream Valley

4.7 (1030 reviews)

Visibility: 90/100
  • Family Owned & Operated
  • Seasonal: Spring to November
  • Homemade Hard Ice Cream
  • Walk-up & Indoor Service
Gannon's Ice Cream Valley
Valley
Made with care.
Serving Valley
Gannon's Ice Cream Valley
Valley
Order online tonight
gannonsicecream.com
(315) 469-8647

At a Glance

Gannon's Ice Cream Valley stands out as Syracuse's premier destination for artisanal homemade ice cream, featuring an impressive variety of creative hard ice cream flavors alongside classic soft serve options. Customers consistently praise the exceptional quality, generous portions, and unique flavors like Crazy Coffee and Chocolate Raspberry Truffle, while families appreciate the nostalgic walk-up window service and colorful indoor murals that create a perfect summer evening destination.

  • Exceptional homemade quality
  • Creative unique flavors
  • Generous portion sizes
  • Nostalgic family atmosphere

Why Customers Choose Gannon's Ice Cream Valley

Based on 1030 customer reviews

  • Premium homemade hard ice cream with unique flavor combinations
  • Seasonal specialties like Apple Crisp available in fall
  • Both walk-up window and indoor seating with fun murals
  • Gluten-free options including Cookie Smash flavor
  • Professional ice cream cart catering for weddings and events
  • Non-dairy alternatives alongside traditional favorites

Location & Local Context

Address: 1525 Valley Dr, Syracuse, NY 13207, USA

Phone: (315) 469-8647

Hours: Friday 12:00 – 8:00 PM, Monday Closed, Sunday 12:00 – 5:00 PM, Tuesday 12:00 – 8:00 PM, Saturday 12:00 – 8:00 PM, Thursday 12:00 – 8:00 PM, Wednesday 12:00 – 8:00 PM

Parking: Free on-site parking lot available

Peak times: Weekend afternoons 2-6pm and summer evenings 7-9pm

Nearby neighborhoods: Valley, Strathmore, Eastwood

Nearby landmarks: Near Valley Plaza, 5 minutes from James Street, Close to Onondaga Creek Park

Services & Offerings

Premium Hard Ice Cream

Artisanal homemade ice cream featuring unique flavors loaded with mix-ins and premium ingredients.

  • Over 20 rotating flavors including Crazy Coffee and Peanut Butter Perfection
  • Generous chunks and mix-ins in every scoop
  • Gluten-free options available

Soft Serve & Classic Treats

Traditional soft serve ice cream alongside sundaes, slushies, and classic ice cream parlor favorites.

  • Multiple soft serve flavors daily
  • Build-your-own sundaes with premium toppings
  • Refreshing slushies for hot summer days

Event Catering

Professional ice cream cart service for weddings, parties, and special events throughout Central NY.

  • Customizable flavor selection for your event
  • Professional setup and friendly staff service
  • First scoop ceremony options for weddings

Seasonal Specialties

Limited-time flavors that celebrate the seasons, from spring favorites to fall harvest inspirations.

  • Apple Crisp ice cream available during fall months
  • Holiday-themed flavors throughout the year
  • Fresh seasonal ingredients sourced locally when possible

Customer Reviews

4.7 out of 5

1030 total reviews

Most Frequently Mentioned

  • Homemade quality (156 mentions)
  • Unique flavors (134 mentions)
  • Generous portions (98 mentions)
  • Family atmosphere (87 mentions)

Rating increased 0.2 points over last 12 months with strong seasonal peaks. 47 new reviews this month.

Are there more stars??? Came here on the rec of our Air B&B host, and the missus and I were blown away by the quality, flavor, and outrageous variety and portions. You can order in or at the walk-up window. Doing the latter brings back memories and cooks up great vibes. Counter help is courteous, enthusiastic, and ready to serve. As mentioned, the ice cream is of the highest quality. While soft serve is an option, the hard stuff is apparently their strong suit - trust me, after eating it I can vouch for that. I’m a die-hard Graeter’s (of Cincinnati) guy, and I have to admit the mint chocolate chip here may have bested that childhood favorite. Plenty of great dark chocolate slivers and slabs behind a tremendous mint-forward flavor. As for my Peanut Butter Perfection, its peanut butter flavor, though light, airy even, is well complemented by the peanut butter cup chunks throughout. So, yeah, perfection. If you’re in or around Syracuse, Gannon’s is worth the visit.

Chuck Schlegel

No complaints… Great service and some of the only homemade ice cream in the area. Run by a great family and they are usually open early spring to November-ish. They have a wide variety of soft-serve, hard ice cream, slushies, sundaes, and non-dairy options. If you get there in the fall, would highly recommend the Apple Crisp ice cream. The butter pecan, vanilla, and strawberry are solid too. It’s a Syracuse classic for a reason! 😁

Steve Chowdhury

Came here to get ice cream, and some random guy asked me to if he can like my shoe and he will give me 11$ in quarters. Overall good experience

Jamil Terbucciu

The highlight of our wedding three months ago was the Gannon’s Homemade Ice Cream cart—I’m craving another scoop of the Cookie Smash (that is gluten free) right now! Working with Jules was easy and she was very responsive. We had a blast sampling ice cream flavors at their location on Valley Drive. The staff was great and let us try so many flavors to help us settle on the six we picked for our wedding. The young man who worked at our wedding was very kind and polite. Did a great job setting up the ice cream cart and topping station during the dinner portion of our reception. Looking at the photos, I think he had a great time. He also let us put on some gloves to scoop our first ice cream Sundays as husband and wife. If you’re looking for delicious homemade ice cream and a crowd pleaser, book Gannon’s Homemade Ice Cream Cart for your wedding or event.

Julisa Szpaicher

Frequently Asked Questions

All our hard ice cream is made fresh in-house with premium ingredients and creative flavor combinations you won't find anywhere else in Syracuse.

Yes, we offer several non-dairy alternatives and gluten-free flavors including our popular Cookie Smash variety.

We're typically open from early spring through November, with exact dates depending on weather. Check our current hours before visiting in shoulder seasons.

Absolutely! We provide professional ice cream cart service for weddings, parties, and corporate events throughout Central New York with customizable flavor selections.

Come inside and our friendly staff will be happy to let you sample any of our hard ice cream flavors to help you decide.

Business Activity

Status: Open seasonally

Peak hours: Weekend afternoons 2-6pm

Flavor rotation: New seasonal flavors monthly

Popular this month: Apple Crisp, Crazy Coffee, Mint Chocolate Chip

0/100

Online Visibility Score: Excellent

How easily local customers can find and choose this business online.

Reviews & Reputation35/35
Online Presence33/33
Business Completeness17/17
Engagement5/15

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